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‘You Are Still Owing Us’ — MTN Tells Subscribers After Claims Of Debt Cancellation

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Newslens Nigeria reports that MTN Nigeria has reacted to the disappearance of debt on the accounts of subscribers in the early hours of Saturday, November 11.

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This Nigeria news platform gathered that the clarification is coming amidst jubilations by its subscribers, who believed their debts were deliberately cleared.

A social media user @iam_mikewellam said on X, “Mtn just cleared my 6.5k debt omo check your mtn account if you were owing, @MTNNG Weldon O.

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Also, @convenant-film wrote, “Though I owe MTN Nigeria some debt, I want to thank MTN Nigeria for paying off all their customer’s debt because of the hardships in this country. Thank you MTN Group for paying back to society… We love you.”

But, @NMnasan demanded that the network provider clarify the issue. He wrote, “Dear @MTNNG, Please kindly make clarification on the issue circulating on social media that you cleared all your customers airtime/data debt?”

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Reacting to the development, MTN said on its official X handle that subscribers’ debts were still intact while attributing it to a network glitch.

MTN said, “Y’ello, Apologies for the delayed responses. Please be aware that we are having challenges with the Xtratime balance enquiry, leading subscribers to assume the balance was cleared.

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“We are aware that some of our customer’s Xtratime debt was cleared. It was a system glitch, the airtime was not cleared.

“The support team is currently investigating, Service operation team is following up, Warm regards.”

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The Federal Government will likely earn N500bn from 5G spectrum auctioning in 2023, the National Communication Commission has said.

This was revealed by the Executive Vice Chairman of the NCC, Prof.Umar Danbatta, during the 2023-2025 Medium Term Expenditure Framework-FSP, organised by the Senate Committee on Finance.

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The NCC boss in his comment disclosed the N500bn revenue would come from the auctioning of two 5G spectrums and the bidding process for auctioning of the spectrums in 2023.

According to Danbatta, the Commission between January to March, 2022 generated N257bn.

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Out of the amount, N195bn was remitted to the Federal Government.

He said between April to August, 2022, a total of N318bn was generated by the NCC as N214bn was remitted to FG.

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In the eight months of 2022, the Commission generated N575bn.

 

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